Join One Of The Best Call Centers Around.
How does this work?
Top companies outsource their call volume through our service provider. Our service provider uses call centers like CL, LLC to provide agents to clients in need of services.
Due to state regulations, our service provider can NOT use agents from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, Wisconsin, and the District of Columbia. At this time, we don't have any openings for call center agents in these states. If you are still interested in working with Carla apply to work with her Team of Beauty Influencers Here.
Choose Your Own Schedule.
Pick your own hours.
Work full-time or part-time.
Call Center Agent Duties
Answering inbound ONLY customer service calls. (no cold calling required)
Addressing questions or concerns callers have.
Providing helpful solutions to callers problems.
Be Your Own Boss
Choose the client you service and what services you want to provide.
Hourly pay rate is based on the client you choose.
Just pass the clients certification course (where you will learn how to use their software) and you can start taking calls and earning money.
Service Clients From Your Own Home
Everything can be done through your computer.
Log into our system and the calls come through a USB headset.
No need for a separate phone line.
Who We Are Looking For?
We are looking for driven, friendly, independent, business-minded, people who have a working knowledge of computers and the internet.
A working knowledge of how to use the internet and a computer is required to service our clients.
This means you know how to:
Other Skills Needed
Home Office Space Requirements
No background noise is allowed while servicing
phone clients. This includes doorbells, children, lawn care, and animals. The
room you service clients in must be silent.
You also need a distraction-free environment. This is preferably a separate home office.
What some of our happy agents say about us
4.8 out of 5 stars
"Working with Carla is great. She is always there to help me and answer my questions. I love being able to set my own schedule so I never miss my daughter's dance recitals again"
"After retiring I found I still needed a little extra money every month. Working from home was a must for me so call center work was a great fit. Carla was great to work with and made the process easy. She helped me pick the perfect client and help me with tips for setting up my home office."
"Carla is amazing to work with. You can tell she cares about you and your success. I am so glad I picked her to work with. There is no way I could have done this on my own."
Frequently Asked Questions
How old do you have to be?
You must be 18 years old to
work with our clients.
Can I work from anywhere?
You can provide your services from anywhere in the United States. If you move you can take your business with you.
What is the cost to get started?
$30 background check fee (Good for 3 years.) must be paid before you can start a certification class.
A certification class is required for each client and the cost for this is now FREE!
Why should I choose Carla Lytle as Call Center Host?
When you join Carla, you know you will get the help you need to succeed. She is known for her caring heart, honesty, humor, and positive energy! Her commitment to you is that you are in business for yourself but not by yourself. If you need help just reach out to us and you will get an answer back in 24 hours.
What type of work will I provide?
Every client has different needs and different programs for you to choose from. Most clients are looking for agents who can provide customer service, technical support, or sales support.
How much money can I make?
Your paycheck is completely up to you! You can make much or as little as you like. Just choose the client that you want to service and the hourly pay that they offer. Then you choose when you want to work and how many hours you want to service. Most agents earn between $300–$1200+ every 2 weeks.
What fees will I have to pay and why?
We have a low flat service fee of $40 per invoice which includes the fees of our service partner, plus bank fees, software costs, and all other fees. This low, flat service fee allows us to provide you with the support you need to succeed.
Am I responsible for my own taxes?
Yes. You are an Independent Contractor or Freelancer and are responsible for your own taxes. We do NOT take any taxes out on your behalf. You will receive a 1099 at the end of the year. Please contact a tax specialist to see what deductions you can and can NOT take as an independent contractor.
Note: You are not eligible to receive unemployment, overtime, or benefits as an Independent Contractor or Freelancers.
How long before I can start working and earning a paycheck?
The application process takes as little as 1 day. Once complete you can choose a client and a certification course. Courses are anywhere from 2 to 6 weeks. So, you can start earning in 30 days or less, depending on when your class starts and how long it is.
What hours are available to work?
Each client has different needs and hours available. Some clients have set hours of operation while others are open 24/7. When picking a client chose one that has a contract that meets your needs.
What is a certification class?
The certification class is where you learn all about how to service your client and how to use their systems. Certification classes are typically anywhere between 2 and 6 weeks (M-F).
Do I get paid during the certification class?
No. The client will not pay you for the time spent in their certification course. As an Independent Contractor, you are responsible for any certification needed to service the client. However, once you pass your class you will be able to start earning immediately.
How do I get started?
Submit a request form here and we will email you all the details you need to get started.
What equipment do I need?
You will need a headset that plugs into your computer via your USB port. See my favorites here.
You also need a working computer that will meet our service providers guidelines.
Your computer must meet these technical requirements:
Available Disk Space: Minimum 20GB free drive space
CPU: 2.8 GHz dual core or better, Allow: Intel i class or AMD Phenom X2 class or better, No Atom, Celeron, Pentium, Opteron processors
Hard Drive Capacity: Minimum 60 GB total drive space
Internet Download Speed: 10MB down speed minimum
Internet Upload Speed: 3MB up speed minimum
Network Latency Max: 120 MS latency max
OS: Windows 8/8.1, Windows 10
RAM: 4GB minimum
Some clients recommend dual monitors. You can find our recommendations here.