Finding the perfect headsets for call centers and conference calls can be tricky. You need outstanding speakers and a powerful microphone that cancels background noise, while still being comfortable and having the features you need to conduct business. After testing the top brands these are my top 5 recommendations.
The 5 Best Headsets for Call Centers and Conference Calls
#1 Mairdi USB headset
The Mairdi headset features a noise-canceling microphone, HD audio sound, soft ear cushions, and convenient audio controls on the cord.
Key Features
Compatibility: Windows/Mac/Chrome OS
Connectivity: Wired (USB Port)
Form Factor: Dual headset (On-ear)
Mic: Built-in boom with noise reduction
Controls: Adjust the volume and mute your mic via the headset cable
Warranty: 2-years
#2 Wantek UC602 Headset
The Wantek super lightweight headset features a fully adjustable headband, comfortable ear cushion, and a flexible noise-canceling microphone.
Key Features
Compatibility: Windows/Mac/Chrome OS
Connectivity: Wired (USB Port)
Form Factor: Dual headset (On-ear)
Mic: Built-in boom with noise reduction
Controls: Adjust the volume and mute your mic via the headset cable
Warranty: 45 days money-back and a 2-year replacement warranty
#3 Plantronics Blackwire 5210 Headset
Sennheiser headsets offer superb sound with a high-quality durable design. The ultra noise-canceling microphone provides an incredibly accurate and clear listening experience with a comfortable fit that lasts all day.
Key Features
Compatibility: PC/Mac
Connectivity: Wired (USB Port)
Form Factor: One ear (On-ear)
Mic: Noise-canceling microphone
Controls: Headset cable controls the volume, mute your mic, answer/end and redial calls
Warranty: 2-years
#4 Sennheiser SC 665 Headset
Sennheiser headsets offer superb sound with a high-quality durable design. The ultra noise-canceling microphone provides an incredibly accurate and clear listening experience with a comfortable fit that lasts all day.
Key Features
Compatibility: Windows/Mac/Chrome OS
Connectivity: Wired (USB Port)
Form Factor: Dual headset (On-ear)
Mic: Ultra noise-canceling technology
Controls: Headset cable controls the volume, mute your mic, answer/end and redial calls
Warranty: 30 Days
#5 Jabra 2400 Headset
The Jabra headset is built to withstand everyday life with shock protection, extra padding, an unbreakable 360° flexible spin boom mic, and a reinforced cord. Plus the enhanced speakers and noise-canceling microphone help deliver clear-sounding calls.
Key Features
Compatibility: Windows/Mac/Chrome OS
Connectivity: Wired (USB Port)
Form Factor: Dual headset (On-ear)
Mic: 360° flexible spin boom
Controls: In-line controller for volume, answer/end, mute, and hold functions.
Warranty: Limited one-year warranty
The 5 Best Headsets for Call Centers and Conference Calls
Just remember when picking out the perfect headset for your business, it is up to you to decide what will meet your needs best. When in doubt go with your gut and always go with a product that has a minimum of a 30-day guarantee. That way if it doesn’t work for you, then you can return it and get one that does.
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